The dominance of classroom training in corporate learning is one of the most hotly discussed topics in L&D departments around the country, perhaps the world. Except we don’t talk about classrooms but the inverse corollary: social learning. Peer networks. eLearning. Mentoring. Informal learning. We discuss these issues for a number of reasons, including: Capital resources …
We make a living by what we get, we make a life by what we give. That quote comes courtesy of the decidedly unsentimental Winston Churchill. Based on what I hear from colleagues in other companies and across industries, mentoring is a program that universally excites people. Perhaps it is because unlike many other …
Download full size (1289 KB) Another client group had heard of the training program that Jeff’s team had run a few months earlier. Believing he had learned his lesson, he was not about to enter into negotiations for delivering a program without ensuring he understood the potential impact and how the result would be measured. …
ROI. Is there a more dreaded ratio in training and development? ROI stands for return on investment, though notably it is also the french word for “king” which seems appropriate given the prominence this ratio has received in our industry. Even though many learning leaders I’ve spoken to believe that this is a near impossible …
Three months after agreeing to run product training across the business, Jeff is sitting in a meeting with senior business leaders. The pilot was not received well, partly because half of the participants didn’t know the reason they were in training was because their role was changing. One of the sponsors was “defending” Jeff by …
As a manager of a globally located team, the biggest challenge I face is recreating the “hallway chat”. When you sit halfway across the world from your direct manager, it is very easy to feel disconnected. There is a window of a few hours at best when you can catch someone on the phone and …
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